Last updated: 19.07.2026
1. Who We Are
NeoFy (neofy.shop) is the data controller for personal data collected through this website.
2. What Data We Collect
- Order data: name, shipping address, email, phone number, order contents — needed to fulfill your purchase
- Payment data: processed directly by Stripe/PayPal; we do not store full card numbers
- Account data: if you create an account, we store your login email and order history
- Technical data: IP address, browser type, and cookies for site functionality and analytics (e.g. Google Analytics, if enabled)
3. Why We Process Your Data (Legal Basis)
- Contract performance: to process and deliver your order, handle returns/withdrawals
- Legal obligation: to comply with tax, accounting, and consumer protection law
- Legitimate interest: basic site analytics and fraud prevention
- Consent: marketing emails (only if you opt in) and non-essential cookies
4. Who We Share Data With
- Payment processors (Stripe, PayPal) — to process payments
- Our fulfillment supplier — to ship your order directly to you (your name, address, and order details are shared for this purpose)
- Hosting provider — stores site and order data securely
- We do not sell your personal data to third parties.
5. International Transfers
Because products ship directly from suppliers outside the EU/EEA, your name and shipping address are shared internationally for fulfillment purposes only.
6. Data Retention
We retain order data for as long as required by tax and accounting law, and account data until you request deletion.
7. Your Rights (GDPR)
You have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at contact@neofy.shop. You also have the right to lodge a complaint with your national data protection authority.
8. Cookies
We use essential cookies required for cart and checkout functionality. If analytics or marketing cookies are used, you will be asked for consent via a cookie banner.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
10. Contact
For any privacy-related question or request, contact us at contact@neofy.shop